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Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Synthetics : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Synthetics : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : Europe Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 22, 2025

No incidents reported today.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Data Irregularities - US and EU region
Resolved - Affected New Relic services have returned to normal operations following the resolution of the cloud provider network interruption. Our teams preliminary investigation indicates that New Relic ingest systems continued to function as expected throughout the interruption; however, data availability may differ depending on the configuration of each customer environment and their dependency on affected cloud provider services.
Oct 20, 21:33 UTC
Update - We are seeing signs of recovery for impacted services as our cloud provider continues to resolve the ongoing network interruption. We will continue to monitor the situation and provide updates as more information is available.
Oct 20, 19:57 UTC
Update - We have been able to confirm an ongoing network interruption with our cloud provider. As a result, some customers in the US and EU regions may experience intermittent irregularities for some features including synthetics, infinite tracing, cloud integrations, mobile symbolication and crash events, and entity relationships. We will provide our next update at 20:00 UTC or upon significant change.
Oct 20, 17:54 UTC
Update - We have engaged our Cloud provider to assist with further investigation and have implemented additional mitigation efforts. Which has lead to full recovery in synthetics and some recovery in Cloud. However some customers may still experience some delays in entity events appearing.
Oct 20, 12:13 UTC
Monitoring - We have engaged our Cloud provider to assist with further investigation and have implemented additional mitigation efforts. Which should lead to full recovery in synthetics and some recovery in Cloud. However some customers may still experience some delays in entity events appearing.
Oct 20, 11:56 UTC
Update - Some customers in the US and EU region may experience errors when sending data to New Relic using cloud or synthetics, issues in viewing data in real time, delays in Entity events appearing in customer account
Oct 20, 09:14 UTC
Update - Some customers in the US and EU region may experience errors when sending data to New Relic using cloud or synthetics, issues in viewing data in real time, and delayed or missing data in synthetics and cloud.
Oct 20, 08:45 UTC
Identified - Some customers in the US and EU region may experience errors when sending data to New Relic using cloud or synthetics, issues in viewing data in real time, and delayed or missing data in synthetics and cloud.
Oct 20, 08:40 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Data Irregularities - US Region
Resolved - Between 13:21 UTC and 19:09 UTC, a subset of customers in the US region may have experienced delayed browser monitoring data for queries, charts, and dashboards as well as delayed or missing alert notifications for related data when alerts were not suppressed. We have resolved this interruption and services have returned to normal operations.
Oct 10, 20:12 UTC
Update - We are continuing to mitigate an issue impacting browser data and have recently unsuppressed alerts due to our current recovering state.

A subset of US customers may be experiencing delayed Browser Monitoring data for queries, charts, and dashboards. We will continue to provide updates until our services have returned to normal operation.
Oct 10, 18:46 UTC
Update - We are continuing to investigate an issue impacting browser data and have applied alert suppression to prevent our customers from receiving a high volume of false positive alert notifications for affected data.

A subset of US customers may be experiencing delayed Browser Monitoring data for queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will provide an update when our services have returned to normal operation.
Oct 10, 17:56 UTC
Update - We have identified an issue impacting browser data in the US region. A subset of US customers may be experiencing delayed Browser Monitoring data for queries, charts, and dashboards. We continue to see recovery and alerts were unsuppressed. We will continue to provide updates until our services have returned to normal operation.
Oct 10, 17:03 UTC
Update - We are continuing to work on a fix for this issue.
Oct 10, 17:02 UTC
Update - We have identified an issue impacting browser data in the US region. A subset of US customers may be experiencing delayed Browser Monitoring data for queries, charts, and dashboards. We continue to see recovery and alerts were unsuppressed. We will continue to provide updates until our services have returned to normal operation.
Oct 10, 17:02 UTC
Identified - We have identified an issue impacting browser data in the US region. A subset of US customers may be experiencing delayed Browser Monitoring data for queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We continue to see recovery, and will provide an update when our services have returned to normal operation. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
Oct 10, 16:43 UTC
Update - A subset of customers in the US region may experience delayed Browser Monitoring data for queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We are starting to see recovery, and will provide our next update when our services have returned to normal operation. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
Oct 10, 16:01 UTC
Update - We are continuing to investigate this issue.
Oct 10, 16:00 UTC
Investigating - A subset of customers in the US region may experience delayed Browser Monitoring data for queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We are starting to see recovery, and will provide our next update when our services have returned to normal operation. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
Oct 10, 16:00 UTC
Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

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