New Relic Status

All Systems Operational

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Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational

APM Agent : US Operational

Browser Agent : US Operational

Event API : US Operational

Incident Intelligence API : US Operational

Infrastructure Agent : US Operational

Log API : US Operational

Metric API : US Operational

Mobile Agent : US Operational

OTLP API : US Operational

Trace API : US Operational

Synthetics : US Operational

Alert Notifications : US Operational

APM : US Operational

Browser : US Operational

Infrastructure : US Operational

Logs : US Operational

Mobile : US Operational

NRQL : US Operational

Serverless : US Operational

Synthetics : US Operational

UI : US Operational

Alerts : US Operational

APM : US Operational

Auto-Telemetry with Pixie : US Operational

AWS Lambda Integration : US Operational

Browser : US Operational

Dashboards : US Operational

Incident Intelligence : US Operational

Infrastructure : US Operational

Infrastructure Integrations : US Operational

Logs : US Operational

Lookout : US Operational

Mobile : US Operational

Open Instrumentation : US Operational

Proactive Detection : US Operational

Serverless : US Operational

Synthetics : US Operational

Data Ingest : Europe Operational

APM Agent : Europe Operational

Browser Agent : Europe Operational

Event API : Europe Operational

Incident Intelligence API : Europe Operational

Infrastructure Agent : Europe Operational

Log API : Europe Operational

Metric API : Europe Operational

Mobile Agent : Europe Operational

OTLP API : Europe Operational

Trace API : Europe Operational

Synthetics : Europe Operational

Alert Notifications : Europe Operational

APM : Europe Operational

Browser : Europe Operational

Infrastructure : Europe Operational

Logs : Europe Operational

Mobile : Europe Operational

NRQL : Europe Operational

Serverless : Europe Operational

Synthetics : Europe Operational

UI : Europe Operational

Alerts : Europe Operational

APM : Europe Operational

Auto-Telemetry with Pixie : Europe Operational

AWS Lambda Integration : Europe Operational

Browser : Europe Operational

Dashboards : Europe Operational

Incident Intelligence : Europe Operational

Infrastructure : Europe Operational

Infrastructure Integrations : Europe Operational

Logs : Europe Operational

Lookout : Europe Operational

Mobile : Europe Operational

Open Instrumentation : Europe Operational

Proactive Detection : Europe Operational

Serverless : Europe Operational

Synthetics : Europe Operational

isNewUser Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2025

No incidents reported today.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

UI Irregularities and Alert Degradation in US Region

Resolved - Between 12:52 UTC and 15:28 UTC on April 16th, 2025, some customers in the US may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false positive alert notifications for related data. We have resolved this interruption and impacted services have returned to normal operations.
Apr 16, 16:51 UTC

Monitoring - Starting approx 13:00 UTC on the 16th of April 2025, a subset of customers may have experienced missed alerts, delayed data impacting dashboards, UIs and API queries. We have reduced the latency at this point and are monitoring recovery.
Apr 16, 16:14 UTC

Investigating - Starting approx 13:00 UTC on the 16th of April 2025, a subset of customers may have experienced missed alerts, delayed data impacting dashboards, UIs and API queries. We have reduced the latency at this point and are monitoring recovery.
Apr 16, 16:13 UTC

Update - Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We are seeing recovery of some impacted services and are continuing to monitor.
Apr 16, 14:58 UTC

Update - Starting at around 13:00 UTC on the 16/04/2025, a subset of customers may be experiencing missed alerts and delayed data affecting dashboards, UI's and API queries. The primary issue triggering the incident has been identified and is in the process of being remediated.
Apr 16, 14:43 UTC

Identified - We have identified the issue and are working on a fix for the issue.
Apr 16, 13:53 UTC

Investigating - We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Apr 16, 13:46 UTC

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.