New Relic Status

All Systems Operational

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Data Ingest : US Operational

APM Agent : US Operational

Browser Agent : US Operational

Event API : US Operational

Incident Intelligence API : US Operational

Infrastructure Agent : US Operational

Log API : US Operational

Metric API : US Operational

Mobile Agent : US Operational

OTLP API : US Operational

Trace API : US Operational

Synthetics : US Operational

Alert Notifications : US Operational

APM : US Operational

Browser : US Operational

Infrastructure : US Operational

Logs : US Operational

Mobile : US Operational

NRQL : US Operational

Serverless : US Operational

Synthetics : US Operational

UI : US Operational

Alerts : US Operational

APM : US Operational

Auto-Telemetry with Pixie : US Operational

AWS Lambda Integration : US Operational

Browser : US Operational

Dashboards : US Operational

Incident Intelligence : US Operational

Infrastructure : US Operational

Infrastructure Integrations : US Operational

Logs : US Operational

Lookout : US Operational

Mobile : US Operational

Open Instrumentation : US Operational

Proactive Detection : US Operational

Serverless : US Operational

Synthetics : US Operational

Data Ingest : Europe Operational

APM Agent : Europe Operational

Browser Agent : Europe Operational

Event API : Europe Operational

Incident Intelligence API : Europe Operational

Infrastructure Agent : Europe Operational

Log API : Europe Operational

Metric API : Europe Operational

Mobile Agent : Europe Operational

OTLP API : Europe Operational

Trace API : Europe Operational

Synthetics : Europe Operational

Alert Notifications : Europe Operational

APM : Europe Operational

Browser : Europe Operational

Infrastructure : Europe Operational

Logs : Europe Operational

Mobile : Europe Operational

NRQL : Europe Operational

Serverless : Europe Operational

Synthetics : Europe Operational

UI : Europe Operational

Alerts : Europe Operational

APM : Europe Operational

Auto-Telemetry with Pixie : Europe Operational

AWS Lambda Integration : Europe Operational

Browser : Europe Operational

Dashboards : Europe Operational

Incident Intelligence : Europe Operational

Infrastructure : Europe Operational

Infrastructure Integrations : Europe Operational

Logs : Europe Operational

Lookout : Europe Operational

Mobile : Europe Operational

Open Instrumentation : Europe Operational

Proactive Detection : Europe Operational

Serverless : Europe Operational

Synthetics : Europe Operational

isNewUser Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 13, 2026

No incidents reported today.

Jan 12, 2026

Data and UI Irregularities - US and EU regions

Resolved - Our teams have resolved two concurrent service interruptions affecting data ingestion and query services.

On January 12th, 2026, a subset of customers in the US and EU regions may have experienced latency or timeouts when querying data in New Relic. Teams implemented a fix, restoring affected query performance at 17:29 UTC.

Separately, a subset of customers in the US and EU regions may have experienced errors when sending data to New Relic. This interruption could have resulted in potential data drops for data sent during this timeframe, depending on client-side retry settings, and may have generated false alert notifications regarding host reporting status. This interruption appears related to a disruption with a New Relic third-party edge service provider. To remediate, our teams have shifted traffic to an alternate cloud provider and have seen recovery of impacted services.
Jan 12, 18:10 UTC

Identified - Some customers in the US and EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We are seeing recovery from mitigating actions and will continue to provide updates until services have been restored to normal operation.
Jan 12, 17:36 UTC

Update - We have engaged our additional teams to assist with further investigation and are evaluating additional mitigation efforts.
Jan 12, 15:53 UTC

Update - We are continuing to investigate this issue.
Jan 12, 15:22 UTC

Investigating - We are currently investing an issue causing timeouts/query lag in NRDB
Jan 12, 15:21 UTC

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.