Synthetics Manager

Incident Report for New Relic

Update

Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Posted Apr 09, 2026 - 16:48 UTC

Monitoring

Our team has now issued a fix and are monitoring the issue.

Posted Apr 09, 2026 - 14:05 UTC

Identified

We have identified the issue and working on a solution

Posted Apr 09, 2026 - 12:28 UTC

Investigating

Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

Posted Apr 09, 2026 - 09:51 UTC

This incident affects: UI : US (Synthetics : US).