New Relic One UI not accesible in the EU due to a CDN outage

Incident Report for New Relic

Identified

We have engaged our cloud provider to assist with further investigation and are evaluating additional mitigation efforts. Some customers in the EU region may continue experience difficulty with the New Relic UI. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https:support.newrelic.comscontact-new-relic-support-form.

Posted Nov 18, 2025 - 14:15 UTC

Investigating

Some customers in the EU region may experience difficulty logging into New Relic accounts. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https:support.newrelic.comscontact-new-relic-support-form.

Posted Nov 18, 2025 - 12:34 UTC