Some data not appearing in Insights

Incident Report for New Relic

Resolved

Between 17:03 and 19:58 UTC, some customers experienced gaps in charts, chart irregularities, as well as missed or false alerts. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Insights in the US region. Services have returned to their normal operation.

Posted May 28, 2020 - 20:12 UTC

Identified

We have identified the issue with UI and alerts for Insights in the US region. Notifications are impacted for some customers. We’re working to resolve it.

Posted May 28, 2020 - 19:17 UTC

Investigating

Some customers are experiencing an issue with UI and alerts for Insights in the US region. We will update this page as we resolve the issue.

Posted May 28, 2020 - 18:48 UTC