Alert Delays in US Region
Incident Report for New Relic
Resolved
Between 15:30 UTC and 17:52 UTC on February 13th, some customers in the US region may have experienced delayed or false alert notifications for all data types.

We have investigated and resolved this interruption and the above services have returned to normal operation.
Posted Feb 13, 2024 - 18:20 UTC
Monitoring
We are seeing some recovery for impacted services and are monitoring for stability. Some customers in the US region may see improved alert notification performance at this time.
Posted Feb 13, 2024 - 17:58 UTC
Update
We are continuing to investigate alert processing latency contributing to some customers in the US region experiencing delayed or false alert notifications for all data types.
Posted Feb 13, 2024 - 17:23 UTC
Update
We are investigating alert processing latency contributing to some US customers experiencing delayed or false alert notifications for all data types.
Posted Feb 13, 2024 - 16:51 UTC
Update
Some customers in the US region may experience delayed alert notifications for all data types.
Posted Feb 13, 2024 - 16:20 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Feb 13, 2024 - 16:17 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US).