Metrics, Custom Events, Logging Alerts/UI Missing for US Region

Incident Report for New Relic

Resolved

Between 02:00 and 02:05 UTC, some customers experienced 500 errors or a blank page, gaps in charts and/or missed alert notifications. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Metrics, Custom Events, and Logs in the US regions. Services have returned to their normal operation.

Posted May 26, 2020 - 02:38 UTC

This incident affected: Alert Notifications : US (Logs : US) and UI : US (Logs : US).