Distributed Tracing UI Unavailable for EU Region

Incident Report for New Relic

Resolved

Between 20:35 and 21:47 UTC, some customers experienced Distributed Tracing chart irregularities.

We’ve resolved the issue with the UI for Distributed Tracing in the EU region. Services have returned to their normal operation.

Posted May 24, 2020 - 21:57 UTC

Identified

We have identified the issue with UI for Distributed Tracing in the EU region. Data collection is not impacted. We’re working to resolve the issue.

Posted May 24, 2020 - 21:22 UTC

This incident affected: UI : Europe (APM : Europe, Dashboards : Europe).